Payments Cancellation Terms & Conditions

APPLICATIONS FOR SUPPORT AND/OR EXHIBITION MUST BE MADE IN WRITING WITH THE BOOKING FORM.

CONTRACTS & CONFIRMATION

SUPPORTERS 

Once a Booking Form is received, a contract will be sent to you for signature with an accompanying invoice. This contract should be signed and returned with a 60% deposit payment. Upon receipt of the Booking Form the organiser will reserve the items listed in it. Completion of the Booking Form by the Supporter shall be considered as a commitment to purchase the items.

EXHIBITORS

Once a signed Booking Form is received, a confirmation of exhibition will be e-mailed to you with an accompanying invoice.

TERMS AND CONDITIONS.pdf

Terms and Conditions of Supporter will be included in the Supporter agreement as well.
INSERT AND DISPLAY MATERIALS

Please note that all materials entering the venue incur a handling charge. This includes materials for inserts and display.
​In order to receive a price quote for handling and to assure arrival of your materials, please be sure to complete the “Pre-Advise” form included in the shipping instructions when you receive either the Exhibition or Symposia Technical Manuals.

PAYMENT TERMS & METHODS

60% upon receipt of the Sponsorship agreement and first invoice

40% until September 1, 2020

All payments must be received before the start date of the Conference. Should the Exhibitor fail to complete payments prior to the commencement of the Conference, the Organiser will be entitled to cancel the reservation while cancellation will be subject to cancellation fees as determined below.

Option 1: Payment by check (€).
Please make checks payable to:
Kenes International Organisers of Conferences Ltd – ESOWSO 2020 Vienna

Option 2: Payment by Bank Transfer (€).
Please make drafts payable to:
Kenes International Organisers of Conferences Ltd –  ESOWSO 2020 Vienna

All bank charges are the responsibility of the payer.

​CANCELLATION / MODIFICATION POLICY

Cancellation or modification of support items must be made in writing to the Support & Exhibition Sales Department:

Noa Freilich Pollack, nfreilich@kenes.com

Liability/Insurance

Organizer shall not be liable to sponsor for any damage, loss, harm or injury to sponsor or its property or business resulting from any reason whatsoever in connection with the congress, this agreement and/or the rights granted to sponsor hereunder, unless such damages are a result of organizer’s own gross negligence or willful misconduct. Without limiting the foregoing, organizer shall in no event be liable for any indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data, or use incurred by sponsor, whether in action in contract or tort, even if organizer knew or was advised of the possibility of such damages. Organizer’s entire liability for damages hereunder shall in no event exceed the amount actually paid and retained by organizer under the agreement.

Notwithstanding anything herein to the contrary, Organizer shall not be liable to Sponsor/Exhibitor nor shall Organizer be deemed to be in default of its obligations hereunder if such default or damage is the result of war, hostiles, revolution, civil commotion, strike, epidemic, pandemic, accident, fire, natural disasters, terrorist activity, governmental or other obstacles for the freedom of travel (including any such restrictions arising from an epidemic or pandemic outbreak), union actions, riots, wind, flood or because of any act of God or other cause beyond the reasonable control of Organizer (a “Force Majeure Event”).

In the event that the Congress is delayed or cancelled as a result of a Force Majeure Event, then the following shall apply:

  • Delay of Congress: In the event that the Congress is delayed as a result of the Force Majeure Event then Sponsor/Exhibitor may choose, by written notice to Organizer within 21 days of its receipt of notification of the Force Majeure Event to either:
  • Apply the Contribution to the delayed Congress conducted by Organizer, and Sponsor/Exhibitor shall have the same rights in respect of such delayed Congress as detailed in the Sponsorship Agreement; or
  • Not to apply the Contribution to the delayed Congress but rather terminate the Sponsorship Agreement, in which case Organizer shall refund an amount equal to 50% of the Contribution already paid to Organizer by Sponso/Exhibitor, within 30 days of the completion of the delayed Congress, and the balance will be retained by Organizer as a handling fee.

Should Sponsor fail to notify Organizer of its choice within said 21 days, then above shall apply by default.

  • Delay of Congress and conversion to virtual Congress. In the event that the Congress is delayed as a result of the Force Majeure Event and Organizer converts the format of the delayed Congress to a virtual format then Sponsor/Exhibitor may choose, by written notice to Organizer within 21 days of its receipt of notification of the Force Majeure Event and/or the changed format:
  • Apply the Contribution to the virtual Congress conducted by Organizer; or
  • Not to apply the Contribution to the virtual Congress but rather terminate the Sponsorship Agreement, in which case Organizer shall refund an amount equal to 60% of the Contribution already paid to Organizer by Sponsor, within 30 days of the completion of the delayed and/or virtual Congress, and the balance will be retained by Organizer as a handling fee.

Should Sponsor/Exhibitor fail to notify Organizer of its choice within said 21 days, then  above shall apply by default.

  • Cancellation of Congress. In the event that the Congress is cancelled as a result of the Force Majeure Event then Sponsor may choose, by written notice to Organizer within 21 days of its receipt of notification of the Force Majeure Event to either:
  • Apply the Contribution to the next (annual or semi-annual) Congress scheduled by Organizer, and Sponsor/Exhibitor shall have the same rights in respect of such subsequent Congress as detailed in the Sponsorship Agreement; or
  • Not to apply the Contribution to the next Congress but rather terminate the Sponsorship Agreement, in which case Organizer shall refund an amount equal to 90% of the Contribution already paid to Organizer by Sponsor/Exhibitor, within 30 days of the originally scheduled date for the Congress, and the balance will be retained by Organizer as a handling fee.

Should Sponsor fail to notify Organizer of its choice within said 21 days, then above shall apply by default.

VAT INFORMATION

 VAT 20%
All Supporter prices are inclusive of VAT, and are subject to VAT at the local rate which will be added to the invoice.
Where applicable VAT fees can be claimed through:
richard.asquith@tmf-group.com